When will my order ship?

Once your payment is confirmed, we begin preparing your order right away. Processing and shipping typically take between 1 to 2 business days. As soon as your package is on its way, you'll get a confirmation email including a tracking number, so you can easily follow your delivery status.

How do I track my order?

As soon as your order is dispatched, you'll receive a confirmation email with a link to your personal tracking details, allowing you to monitor your shipment anytime.

Can I visit your store in person?

Our final clearance sale is taking place exclusively online, as our physical boutique has now permanently closed. We're grateful for all the special moments shared in-store and invite you to enjoy one last shopping experience with us online.

Can I return or exchange items during the closure sale?

Absolutely! Even though we're saying farewell, we're pleased to continue providing our 30-day return policy. If you're not completely satisfied with your purchase, feel free to return any unused items within 30 days of receiving them, with no hassle.

Will Nova Ottawa return in the future?

For now, we're saying goodbye as we begin a new chapter in our journey. Although we don't have plans to return, we are deeply thankful for all the love and support we've received throughout the years. As a token of our gratitude, we're offering our biggest discount yet to thank our loyal customers.

We understand that fashion is about expressing yourself and feeling great in your own skin. That’s why we're here to help you discover the ideal outfit that reflects your unique style and personality. Our friendly customer service team is always available to assist. Whether you have questions about sizing, need styling advice, or just want to reach out, we're here for you! Don’t hesitate to contact us anytime via our contact form or email us at info@nova-ottawa.com

Lucy - Stylish Turtleneck

Name: Lucy - Stylish Turtleneck
Brand: Nova Ottawa
Price: 79.95 CAD
Availability: InStock

Lex Brown

"Nova Ottawa never disappoints. Always on point with style!" "Nova Ottawa never disappoints. Always on point with style!" "Nova Ottawa never disappoints. Always on point with style!"

Montréal, CA

Tracy Grace

"Every time I put it on, someone asks where I got it!" "Every time I put it on, someone asks where I got it!" "Every time I put it on, someone asks where I got it!"

Toronto, CA

Rachel Walker

"Amazing service and beautiful clothes. I’m hooked!" "Amazing service and beautiful clothes. I’m hooked!" "Amazing service and beautiful clothes. I’m hooked!"

Edmonton, CA

Piri Brown

"Love the style and fit—highly recommend!" "Love the style and fit—highly recommend!" "Love the style and fit—highly recommend!"

Toronto, CA

Zara Mason

"Amazing service and even better clothes. I’m so happy with my Nova Ottawa purchase!" "Amazing service and even better clothes. I’m so happy with my Nova Ottawa purchase!" "Amazing service and even better clothes. I’m so happy with my Nova Ottawa purchase!"

Ottawa, CA

Jack Jones

"Fantastic shopping experience—great clothes, fast delivery, and top-notch customer service." "Fantastic shopping experience—great clothes, fast delivery, and top-notch customer service." "Fantastic shopping experience—great clothes, fast delivery, and top-notch customer service."

Montréal, CA

Karen Walker

"Love how unique and trendy the designs are at Nova Ottawa. My wardrobe has never looked better!" "Love how unique and trendy the designs are at Nova Ottawa. My wardrobe has never looked better!" "Love how unique and trendy the designs are at Nova Ottawa. My wardrobe has never looked better!"

Ottawa, CA

Hannah Smith

"I’ve bought from many stores, but Nova Ottawa always has the best quality and most flattering styles!" "I’ve bought from many stores, but Nova Ottawa always has the best quality and most flattering styles!" "I’ve bought from many stores, but Nova Ottawa always has the best quality and most flattering styles!"

Toronto, CA

Lucy - Stylish Turtleneck

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